Remember the well-known “Houston, we have had a problem... We've had a main B bus undervolt.”
Nobody started panicking. They set to work together as a team, and eventually the crew made it home safely.
Here are the communication lessons from this mission:
1. Stay calm and don’t panic
Whatever the situation, stay calm, in control and collaborative. Stay positive and focused.
2. Resolve the situation as a team
Everyone is there for a reason. Leverage the wisdom and creativity of the team.
3. Be direct and clear
Stay clear and concise to eliminate noise and ambiguity so to save time and maximize efficiency.
3 tips that allowed for a safe return and transformed what everyone thought would be a fatal mission into "the most successful space failure in history".