• Laurence Ponchaut

3 communication tips from the Apollo 13 Mission

Mis à jour : 18 févr. 2020

Remember the well-known “Houston, we have had a problem... We've had a main B bus undervolt.”

Nobody started panicking. They set to work together as a team, and eventually the crew made it home safely.

Here are the communication lessons from this mission:

1. Stay calm and don’t panic

Whatever the situation, stay calm, in control and collaborative. Stay positive and focused.

2. Resolve the situation as a team

Everyone is there for a reason. Leverage the wisdom and creativity of the team.

3. Be direct and clear

Stay clear and concise to eliminate noise and ambiguity so to save time and maximize efficiency.

3 tips that allowed for a safe return and transformed what everyone thought would be a fatal mission into "the most successful space failure in history".

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