Henri the bot
Henri is a bot (short for chat robot) who answers questions or responds to customer service requests like a human being would. He engages in personal, user-friendly conversations providing one-to-one service at scale. In our fast-paced world, companies are expected to deliver promptly with the best customer service. Henri is available 24/7 and will never make anyone wait. His answers are polished, always complete and precise.
Why a bot ?
Exceptional customer service is all about easy access to knowledge and quick problem-solving. Times when customers would call a company’s contact center and wait in a queue are long gone. Nowadays customers expect immediate answers to their requests.
A bot is an excellent way to supplement a customer service team and provide a magnificent customer service with a personal touch. A bot can be implemented rapidly and proves a high-ROI solution, boosting your profitability by automating tasks and freeing your service teams up to focus on more value-adding activities.. A bot will help you rapidly nurture your company’s image as an innovative player and strengthen its position within the Marketplace.
A bot founding story
Henri is a joint initiative of Nowina Solutions, digital expert, and Distinct Communication, specialised in communication and reputation management. A bot being at the convergence of AI and communication, Henri brings you the best technical solution with the finest language to be the perfect reflection of your company’s identity.
Let's Get In Touch!
Should you wish to meet Henri, contact us and we will be pleased to organize a demo.